It’s just another day of internet surfing, googling, and browsing with Safari. Everything is grand– images are ok and resize, and rotation works the same as always. But as you scroll down or try to enter input on a form, Safari stops, looks, and crashes. Ultimately, a message pops up that “A Problem Occurred with this Webpage, so it was Reloaded.” Now, Safari is currently and completely unusable as the page reloads every five seconds. Oh, the agony and the defeat of a safari browser session gone wrong!
This error message then prevents you from accessing the Internet because Safari keeps refreshing and reloading the web page you wish to view. And websites take a very long time to load if they indeed load at all.
Table of Contents
- 1 Fast Track
- 2 Symptom Observations for problem occurred with this webpage
- 3 If you experience Safari’s message, a problem occurred with this web page
- 4 Additional Tips for Safari error message a problem occurred with this web page
- 5 Free Up Some Space
- 6 Try Another Browser
- 7 Reader Tips
- Clear Safari’s History and Website Data
- Block All Cookies in Safari
- Reset your network settings
- Verify Time & Date are correct
- Turn off Background App Refresh
- Try a different browser
Symptom Observations for problem occurred with this webpage
- It occurs across a range of sites
- It seems to happen more often when adjusting page magnification with finger spread or when using Safari’s Reader mode (the four lines at the left of the Safari search box)
- Occurs frequently when pinch-zooming a photo on a page
- This error appears when there are network issues, browser issues, or problems with the page itself
If you see this message when trying to load only certain websites or pages, it’s highly likely that there are issues with that particular site or page you are trying to visit. And unfortunately, there’s not much you can do if there’s a problem with the website or page–other than letting the site owner know of the problem, so they fix it.
Related: Mac Safari web content quit unexpectedly error, fix
If you experience Safari’s message, a problem occurred with this web page
FOLLOW ALL STEPS IN ORDER, ONE AFTER THE OTHER
- Close all open apps by double pressing the Home button or swiping up on the Home Gesture Bar then swipe up on all open app previews
- Clear your browser’s history and website data by going to Settings > Safari > Clear History and Website Data
- Reset your network settings by going to Settings > General > Reset > Reset Network Settings
- Restart your device
- Press and hold the Sleep/Wake button until the red slider appears
- Drag the slider to turn your device completely off
- After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo
- Perform a Forced Restart
- On an iPhone 6S or below plus all iPads & iPod Touches, press Home and Power at the same time until you see the Apple logo
- For iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo
- On an iPhone X or iPhone 8 or iPhone 8 Plus: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo
Additional Tips for Safari error message a problem occurred with this web page
Turn on Block All Cookies. Go to Settings> Safari > Block Cookies > Always Block
Check that your Date and Time is correct
This one is weird but often is the source of trouble for a variety of issues, including this error. Go to Settings > General > Date & Time and verify the information is correct. If not, update it. If it is correct, try toggling OFF and then back ON Set Automatically. Wait 10-20 seconds between toggling OFF and then back ON.
Adjust Speech Settings
- Go to Settings -> General -> Accessibility -> Speech
- Then Turn OFF Speak Selection AND Speak Screen. This workaround works for many users
- Go to Settings > Safari
- Scroll Down to Advanced
Adjust Safari Defaults
- Go to Settings > Safari
- Clear History and Website Data if not done already
- Toggle OFF and disable ‘Search Engine Suggestions’ AND ‘Safari Suggestions’
Adjust Background App Refresh
- Turn OFF Background App Refresh by going to Settings > General > Background App Refresh
- This adjustment also conserves your battery life
Free Up Some Space
iFolks frequently see this message when they have a lack of RAM or memory available on their iDevice. As iOS matures, Safari gains more features which take resources, which reduces available RAM. And when Safari is running low on RAM, errors, and page reloads are more likely to happen. This problem is especially true for iPad 2 models and older iPads/iPhones/iPod Touches, which have a lot less RAM as newer models. So your best bet is to free up some space on that device by clearing out data you no longer need or use. Things like apps that you don’t look at anymore, Messages that clutter your iMessage box, even music, photos, or videos. Take a look at our article on clearing the clutter out of your iDevice to get more tips and step by step instructions.
View Your iDevice’s Free Internal Memory (RAM)
- From the Home screen, tap Settings
- Tap General
- Tap Storage (or Storage and iCloud for older iOS)
- Look at available space under Storage not iCloud
Many readers report that after deleting a bunch of old stuff and data off their iPads or iPhone, they no longer encounter this error anymore “a problem occurred with this webpage, so it was reloaded.” So give this tip a spin, free up some RAM, and take Safari for a test drive on your new streamlined iDevice.
Try Another Browser
Think of the message ” a problem occurred with this webpage, so it was reloaded ” as a sign and an opportunity to look at other browsers. Apps like Chrome, Firefox, Mercury, Opera and others offer great competition to Safari, often without the headaches such as this current error. So give another browser a chance, you just might discover that you like another browser better than Safari.
- Lisa used an image blocker she found in the app store. When running Safari with the image blocker enabled, her webpages loaded fine with no issues. So next time this happens to you, try an image blocker and see if that works for you like it did for Lisa
- If it’s happening on your Mac consider reinstalling JAVA. First, uninstall it and then reinstall JAVA again. If Java is your issue, this reinstallation fixes the webpage error. Thanks Rich for this emailed tip!