Apple finally addressed about the battery issue of older iPhones. Apple has promised to introduce more data about the battery health and lessen the price of battery replacement for all 2018.
Apple apologizes for the disinformation that has been shake out and says that it would never ” purposely shorten the life of any Apple stuff, or dissipated the user experience to drive customer upgrades.”
The battery issue was first introduced in iOS 11.2.1 in iPhone 6 & 6’s, which was executed to save unexpected shutdowns because of high power draw peaks. Apple lack of lucidity about the features had led to a number of legal action being filled in recent days declaring that Apple is intentionally slowing down older iPhones.
Apple describe the situation and aging of batteries both in the letter and in new support document.
A chemically aged battery also becomes less capable of delivering peak energy loads, especially in a low state of charge, which may result in a device unexpectedly shutting itself down in some situations.
To help customers learn more about iPhone’s rechargeable battery and the factors affecting its performance, we’ve posted a new support article, iPhone Battery and Performance.
It should go without saying that we think sudden, unexpected shutdowns are unacceptable. We don’t want any of our users to lose a call, miss taking a picture or have any other part of their iPhone experience interrupted if we can avoid it.
These battery management feature has now executed in iPhone 6, 6 Plus. iPhone 6s, iPhone 6s Plus, iPhone 7, and iPhone 7 Plus and will be attached to future iPhones. If you feel that your battery has an issue and it’s draining it can be replaced by new battery.
Apple said it started to receive feedback this fall from the users who were observing slower speeds, which the user thought that it’s just because of update and minor bugs in iOS 11, but it now suppose the continued chemical aging of the batteries in old devices is at fault
To reduce users concerns and address recent customer feedback. Apple explained that it will apply several changes.
The cost for out-of-guarantee iPhone battery replacements is being dropped from $79 to $29, beginning in late January and enduring through December 2018. Apple intends to give more info on the price drop soon, yet it will apply to anybody with an iPhone 6 or later whose battery should be replaced.
In start of 2018, an iOS update will acquaint new features to give customers greater visibility into the health of their iPhone’s battery, so they can obviously observe whether the condition of the battery is influencing it’s performance.
Apple explains that its team is additionally dealing with approaches to improve the experience better, including how performance is figured to evade unexpected shutdowns as battery age.