Black or Blank Screen on iPad or iPhone

0
125




Several readers report that their iPhone or iPad screen turns into an “illuminated” black color or that they see a Blank Screen on iPad even while the device is on and working. Some users also report that this problem started after their most recent iOS update.

iPhone Black or Blank Screen But Phone Works

Related Articles

The Symptoms of Blank Screen on iPad

You press the “Home” button on your iPhone or iPad to unlock it and without warning or notice, the screen goes and STAYS black or blank. You rest your phone for a while and try to ignore it. After about an hour or so, with crossed fingers, you once again push the Home button.  But no luck, the black screen continues.  The iPhone looks like it’s on and you see a faintly illuminated grid; you’re just not seeing any icons, lock screens, zilch, nada!

There are many possible causes for this. Such as:

  1. It may be a battery related issue. So just connect your device to a power outlet and wait several minutes
    1. Charge your iPhone for at least 10 minutes and 20 minutes for iPad before using it
    2. Reader Paul suggests plugging in your iDevice to a wall outlet for a very long time (he plugged his in for 2 days.) See if this resets your iDevice’s battery and power management
  2. Perform a simple restart of your device (press and hold the side/sleep/wake button, restart button combination for your model, or use Settings > General > Shutdown until you see the “slide to power off).
  3. Perform a Hard Restart
    1. On an iPhone 6S or below plus all iPads & iPod Touches, press Home and Power at the same time until you see the Apple logo
    2. For iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo
    3. On an iPhone X or iPhone 8 or iPhone 8 Plus: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo

Check Your Temperature for Blank Screen on iPad

Black or Blank Screen on iPad or iPhone

  1.  Black or Blank Screen on iPad problems often occur if you operate your device under extreme temperature conditions (like being too hot or too cold)
    • If too hot, just place your device in a cool area for several hours to let your device to cool down
    • And if too cold, put your iDevice in a warm area (but not hot) for several hours to allow it to warm up.  Using an iOS device in frigid conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off.  Battery life will return to normal when you bring the device back to higher ambient temperatures
    • Try and always use your iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F)

Burp That Baby! Black or Blank Screen on iPad or iPhone

If that doesn’t work, it could be that your iPad’s display cable has come loose or partially separated from its connector. If the iPad is still under Applecare, make an appointment with a genius and take it for inspection. If not, some folks report success with “burping” their devices. First, wrap your iPad in a soft cloth or towel, then turn it over so the screen is facing down and the back of the iPad faces you. Then pat the back of device like you are burping a baby. “Burping” your iPad often helps get those LDC connectors attached again.

The Last Stop for Blank Screen on iPad Problems

Restore your device in iTunes by connecting your device to your computer

  1. Connect your device to a computer and open iTunes
    1. If you don’t have a computer, borrow one or go to an Apple Store
  2. While your device is connected, force it to restart
    1. On an iPhone 6S or below plus all iPads & iPod Touches, press Home and Power at the same time until you see the Apple logo
    2. For iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo
    3. On an iPhone X or iPhone 8 or iPhone 8 Plus: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo
  3. Don’t release when you see the Apple logo. Keep holding until you see the recovery mode screen
  4. At the option to restore or update, choose Update
    1. iTunes will attempt to reinstall iOS without erasing any of your data
      1. If this takes more than 15 minutes, your device exits recovery mode
      2. Repeat steps 2 and 3

iPhone Passcode Required After iOS Update, Fix

No Time? Check Out Our Video!

My iPad will not turn on: How to fix a dead device

Final Destination Apple Support

Contact Apple Support to set up service if you have any of these issues:

  • You continue to see a black or blank screen after charging, force restarting, and following the steps mentioned
  • Your iPad, iPhone, or iPod Touch is recognized by iTunes but nothing displays on-screen or you see a faint glow
  • You see a black screen, but you hear alerts, sounds, and vibrations
  • Your screen is on but non-responsive to inputs like tap, slide, and other gestures
  • The iDevice’s Home button or Sleep/Wake button is broken or stuck
  • Your iDevice is stuck on the Apple logo
  • The iPhone or iPad displays a solid color or iTunes doesn’t recognize it

Reader Tips 

  • Some readers have luck with pressing down or tapping with their palms on the backs of their iPads or iPhones to bring up the Apple Logo or Home Screen. If this reader tip works for you, your iPhone probably has a loose connection, likely a bad connection to the LCD Screen or the logic board. This problem typically resurfaces. If so, take your iPhone or iDevice to an Apple Store or Certified Apple Repair Center to replace and repair the bad connections. This repair is not a DYI project as it requires soldering
  • Paul recommends charging your iDevice via a wall outlet for several days, especially if you’ve had a recent hardware replacement or update
  • If you see a glow to your screen but can’t make out anything, Paul recommends checking the iPad by connecting it iTunes. If iTunes recongizes the device and is able to communicate with it, it’s likely that the screen is disabled or has a loose screen connector cable. The only cure for this is to take the screen off and reconnect the cable firmly–either DYI or via an Apple Service Repair Center. For those into DYI, Paul warns that performing this fix yourself almost always results in a cracked screen, so purchase a new screen for your iDevice (check make and model) before you start the repair!

Wrap Up

Usually, you fix blank or black screens on iPhones, iPads, and other iDevices by following the recommended steps above. We’ve found that you solve most of these problems by performing a hard restart by holding the sleep/wake button and home button or volume down button (depending on iPhone model) together for at least ten seconds AND ignore the red slider.

BackUp First

But just in case this happens again, remember to backup your iPhone or another iDevice, so you never EVER lose precious data.  Preferably you backup following our 2X2 rule (2 cloud and 2 local backups.)  It might feel like overkill but better safe than sorry!

LEAVE A REPLY

Please enter your comment!
Please enter your name here